DELIVERY CHARGES

Orders will be sent to the delivery address that you specify when you order. We are unable to take responsibility if this address has been provided incorrectly, so please check the address you have entered carefully. Costs which are incurred due to incorrect delivery address information may be passed on to you. We shall not be liable for delays which are caused due to an incorrect delivery address. Occasionally, circumstances beyond our control, such as adverse weather or extremely busy periods, can unfortunately delay the delivery date. We shall not be liable for any inconvenience you may be caused due to the delay. 

UK SHIPPING DETAILS

Once you have placed your order, we aim to despatch within 1 working day from the day the order is placed. If your order has been placed after 11am on Saturday, your order will be dispatched on Monday

Standard parcels will be shipped using Royal Mail Tracked 48, which aims to deliver within 2-3 working days (including Saturdays). 

Express parcels will be shipped using Royal Mail Tracked 24, which aims to deliver within 1-2 working days (including Saturdays). You will receive a dispatch email, which will include your tracking number, so you can track your parcel until the point of delivery. 

Should you not accept the delivery, your parcel will be taken to your local post office depot and it will be your responsibility to arrange a redelivery (no extra charge) or to arrange collection. Please ensure you make arrangements to receive your parcel from Royal Mail within 2 weeks or your order will be returned back to us.